ARRIS SURFboard SBG10 review

Welcome to our blog where we will provide you our ARRIS SURFboard SBG10 review.

In the digital age, the quest for a seamless internet experience at home has led many to search for the best networking devices available. The ARRIS SURFboard SBG10 stands out in this crowded market. Why? Because it offers an impressive blend of performance, convenience, and cost-effectiveness. Whether you’re streaming your favorite shows, working from home, or battling it out in online games, the SBG10 promises to enhance your online experience. Let’s dive into why the ARRIS SURFboard SBG10 is more relevant than ever today.

What Makes the ARRIS SURFboard SBG10 Special?

Performance and Reliability:

The ARRIS SURFboard SBG10 is a dual-band modem-router that provides robust internet speeds up to 686 Mbps download and 131 Mbps upload, thanks to its DOCSIS 3.0 technology. This means less buffering and more enjoying. Whether you’re video conferencing, streaming 4K content, or downloading large files, the SBG10 handles it all with ease.

Ease of Use:

One of the standout features of the SBG10 is its simplicity. It comes with a straightforward setup process that can be completed in minutes using the SURFboard Manager app. This app not only helps with initial setup but also allows for easy management of network settings, guest networks, and parental controls directly from your smartphone.


By combining a modem and router into one device, the SBG10 saves users from having to purchase two separate devices. This integration not only reduces clutter but also cuts down on the cost, making it an economical choice for the average consumer.

Key Features and Specifications of the ARRIS SURFboard SBG10

The ARRIS SURFboard SBG10 is a robust modem-router combo designed to meet the needs of modern homes with high internet demands. Here are the essential technical specifications and features:

  • Download/Upload Speeds: The SBG10 supports download speeds up to 686 Mbps and upload speeds up to 131 Mbps. These speeds are facilitated by the DOCSIS 3.0 protocol, which is 8 times faster than DOCSIS 2.0, providing high-speed data transfer over cable wires.
  • Wi-Fi Standards Supported: It operates on 802.11ac Wi-Fi standard, ensuring compatibility with the latest wireless devices and providing better network efficiency and speed.
  • Dual-Band Capabilities: The SBG10 offers dual-band connectivity (2.4 GHz and 5 GHz bands), allowing users to optimize their home network by assigning devices to the appropriate band based on the device needs and signal strength, reducing interference and enhancing performance.
  • Beamforming Technology: This device employs beamforming technology, which focuses the Wi-Fi signal directly to connected devices, enhancing signal strength and throughput, and improving overall wireless coverage.
  • Channels: It features 16 downstream and 4 upstream channels, providing efficient and reliable internet access. This channel bonding greatly enhances data transfer rates, making it ideal for bandwidth-intensive activities.

Installation and Setup Process for the ARRIS SURFboard SBG10

Setting up the ARRIS SURFboard SBG10 is straightforward, thanks to its user-friendly interface and the accompanying mobile app. Here’s a step-by-step guide to getting your device up and running:

Connect the Hardware:
  • Attach the coaxial cable to the modem-router.
  • Connect the power adapter to the SBG10 and plug it into an electrical outlet.
  • Connect your computer or other device to the SBG10 either via Ethernet cable or Wi-Fi.
Activate Your Internet Service:
  • Open a web browser on your connected device.
  • You will be automatically redirected to the service activation page of your internet service provider (ISP). If not, you can visit the ISP’s activation page as instructed in their setup guide.
  • Follow the on-screen instructions to activate your service. This typically involves entering your account details and confirming your subscription plan.
Configure Network Settings via the SURFboard Manager App:
  • Download and install the SURFboard Manager App on your smartphone, available on both iOS and Android platforms.
  • Connect your phone to the SBG10’s default Wi-Fi network; the network name and password can be found on the device.
  • Open the app and follow the instructions to customize your network settings, such as changing the Wi-Fi name (SSID), setting up a new Wi-Fi password, configuring parental controls, and updating firmware.
Final Checks:
  • Once the setup is complete, ensure all your devices can connect to the new network and access the internet.
  • It’s advisable to perform a speed test to verify that you are getting the speeds promised by your ISP.

Performance Analysis of the ARRIS SURFboard SBG10

The ARRIS SURFboard SBG10 stands as a popular choice among modem-router combos for its promising performance metrics. Here’s an in-depth look at its real-world performance:

Internet Speeds and Coverage Area:

In tests, the SBG10 consistently delivers close to the maximum speeds advertised, especially when connected via Ethernet. Wi-Fi performance is robust, with the 5 GHz band providing faster speeds and the 2.4 GHz band offering wider coverage. The device is well-suited for medium to large homes, thanks to its beamforming technology, which enhances signal strength across different rooms and floors.


Users report high levels of stability with minimal dropouts or connection resets. This stability is crucial for activities like online gaming and video streaming, where a stable connection is vital for a good experience.

Comparison with Competitors:

When compared to similar models like the NETGEAR Nighthawk C7000 and the Motorola MG7550, the SBG10 holds its ground in terms of speed and reliability. While the Nighthawk might edge out in terms of raw speed capabilities due to its DOCSIS 3.1 support, the SBG10 often wins on value for money and ease of setup.

Security Features of the ARRIS SURFboard SBG10

Security is a significant concern with any internet-connected device, and the SBG10 addresses these concerns with several built-in features:

  • Firewall and Encryption: The SBG10 comes equipped with a built-in firewall that helps block potential security threats from reaching connected devices. It supports the latest encryption standards, including WPA2/WPA3, to ensure that all data transmitted over Wi-Fi is secure from eavesdropping.
  • Enhancing Security Settings: To further secure your network, consider the following tips:
    • Change Default Settings: Upon setup, change the default network name and password to something unique and strong to prevent unauthorized access.
    • Disable WPS: While Wi-Fi Protected Setup (WPS) offers a convenient way to connect devices, it can also be a vulnerability point. Disabling it can enhance your network’s security.
    • Regular Updates: Make sure that the firmware of your SBG10 is always up to date. Updates often patch security vulnerabilities and improve device performance.

User Interface and Management of the ARRIS SURFboard SBG10

The user interface and management of the SBG10 are designed to be user-friendly, catering to both tech-savvy users and typical consumers:

  • Management Interface: The SURFboard Manager App provides an intuitive interface for managing network settings. Users can easily change their SSID, adjust security settings, monitor connected devices, and prioritize traffic based on their needs.
  • Ease of Use: The app’s layout is straightforward, making it accessible for users who might not be very tech-savvy. For more advanced users, the app also offers enough customization options to tweak the network to their liking.

Connectivity and Ports of the ARRIS SURFboard SBG10

The ARRIS SURFboard SBG10 is equipped with a variety of connectivity options to cater to different networking needs:

Ethernet Ports:

The device features two Gigabit Ethernet ports, allowing for direct, high-speed connections to computers, gaming consoles, or other networked devices. These ports are particularly beneficial for activities that demand stable and fast internet connections, such as online gaming or HD video streaming.

USB Ports:

One notable omission on the SBG10 is the lack of USB ports. This means that unlike some other models, it cannot connect to devices like printers or storage devices for network sharing directly through the router.

Connectivity Limitations:

The absence of USB ports and the limited number of Ethernet ports (only two) might be a drawback for users with multiple wired devices or those looking to create a networked media hub. However, for standard home use, including wireless internet browsing and media streaming, the provided options are generally sufficient.

Price and Value for Money

When comparing the cost-effectiveness of the ARRIS SURFboard SBG10 to similar models on the market:

Cost Comparison:

The SBG10 is often priced competitively, usually falling in the mid-range category among similar modem-router combos. It offers significant savings by combining two devices into one, reducing both upfront costs and ongoing power expenses.

Value for Money:

Given its robust feature set, including dual-band Wi-Fi, DOCSIS 3.0 technology, and a built-in firewall, the SBG10 offers good value for money, particularly for users who do not require extensive connectivity options or ultra-high internet speeds.

Recommended Users:

The SBG10 is ideal for small to medium-sized households with moderate internet usage needs. It is well-suited for users who require a reliable internet connection for streaming, browsing, and light online gaming but do not have extensive network infrastructure needs.

Pros and Cons of the ARRIS SURFboard SBG10

Based on the comprehensive analysis, here are the main advantages and drawbacks of the SBG10:

  • Cost-Effective: Combines a modem and router into one device, potentially reducing overall costs.
  • Easy Setup and Management: Comes with an intuitive mobile app that simplifies network management and setup.
  • Reliable Performance: Offers stable and fast internet speeds with support for dual-band connectivity and beamforming technology.
  • Compact Design: Its small footprint makes it ideal for environments where space is at a premium.
  • Limited Connectivity Options: Only two Ethernet ports and no USB ports, which could be a limitation for users with multiple devices to connect directly.
  • No DOCSIS 3.1 Support: While DOCSIS 3.0 is sufficient for many users, the lack of DOCSIS 3.1 might not be future-proof as internet speed standards continue to rise.